Last updated: September 2026
We protect your personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Data controller: ALI ALMOUDI MARKETING MANAGEMENT L.L.C, Dubai.
What we collect
- Booking data: name, email, mobile number, time zone, and the case description you write when booking.
- Payment data: we never store card details; card payments are processed by Ziina. For bank transfers we store the receipt image and the fields extracted from it to match the payment.
- After the session: a voice note recorded by the consultant after the session, its transcript, and the written report. The session itself is never recorded without your explicit, logged consent.
- Technical data: IP address (stored hashed, never in clear text) for security and abuse prevention.
Why we use it
To run the booking, payment and invoice; prepare and deliver the report; contact you about your appointment (email and WhatsApp); meet tax and legal obligations; and improve the service.
Processors
Supabase (database and storage), Vercel and Cloudflare (hosting and protection), Ziina (payments), Resend (email), AiSensy/Meta (WhatsApp), Google (calendar and meeting link), and AI / speech-to-text providers for processing receipts and voice notes. Some data may be processed outside the UAE by providers bound by appropriate safeguards.
Retention
- Audio recordings: 90 days, then deleted automatically.
- Reports, transcripts and invoices: kept for your reference and for legal obligations.
- Payment-policy consent records: kept as evidence in case of a bank dispute.
Your rights
You may request access to, correction or deletion of your data (where no legal obligation prevents it), object to processing, or ask for portability. Contact us on WhatsApp +971 55 434 4400 or via the contact page; we reply within 30 days.
Cookies
We use only essential session cookies (sign-in and form protection). No advertising or tracking cookies.